Avoid the long lines and guarantee yourself a seat (as long as you show up 15 minutes before the scheduled program). Tickets are also discounted online, but there is a small processing fee per ticket. It's still cheaper and more convenient than buying at the door. Another perk - there's a special line for online ticket buyers, which gets you in before people who buy at the box office.

If you bought tickets online, you should print out a copy of your receipt that has a bar code. You will use this bar code to get through the ticket line.

We keep a record of all online sales. So if you forget your printed ticket, just go to our will call desk, and we will locate your record and print out an additional ticket. Note: Once a barcoded ticket is scanned, the system will recognize if a ticket has been used twice.

We strongly suggest you show up at least 15 minutes before the film's scheduled showtime. For more popular films, you should arrive at least 30-45 minutes before showtime. Any empty seats 15 minutes before each show are released to the public.

Bring your 4-Pack or 10-Pack to the UltraStar box office starting October 13, and redeem it for the program of your choice, except for "Children of Invention" (Opening Night, 10/15) or "Ip Man" (Closing Night, 10/29). You can trade them for multiple tickets to the same program, keep them for yourself, or give them to others.

Unfortunately, we do not offer refunds. Be sure to use up all the tickets.

The Opening and Closing Night film always comes with the cost of the reception. This includes complimentary drinks and food. Also, there are usually valuable giveaways and special guests. Many film festivals charge between $25+ for their Opening and Closing Night events. We charge $12-15. It’s still a bargain.

No. We sell All-Fest Passes to members only, Festival 4-Packs, 10-Packs, and individual tickets.

Yes, we offer group discounts ($7 per ticket) for 10 people and more to the same program. Group tickets are sold online only, and must be purchased by October 11. If you have questions about group ticketing, email us at ticketing[at]sdaff[dot].org

Unfortunately, we do not offer any refunds. However, we do provide exchanges in the rare occasion a show is oversold.

Yes! We can only release a limited number of tickets per show online. So there’s a very good chance you can still get into your film through a "rush line." How this works is that any open seats 15 minutes before showtime are made available to the public.